Sheraton Grand Tel Aviv

Mary Ann was wonderful!! The lounge is a nice addition at the Sheraton

Nice hotel with amazing view of the beach front and sea …. Location is great stone throw away from the beach. Rooms are nice a cosy and clean. Bed is comfy. Staff in the executive lounge are super friendly and helpful especially Marly, Mary, Lilach, Maria.. they made my breakfast experience great!

Mary Ann and Larissa in the Sheraton Grand Club were so helpful. They made us feel at home. Mary Ann made us fresh squeezed OJ daily. Larissa made great omelettes and had a great attitude.. Thanks Larissa and Mary Ann. 🙏

Outstanding Lounge Experience at Sheraton Grand Tel Aviv! I had an absolute 5-star experience at the Sheraton Grand Lounge! Everything was flawless from start to finish. The food selection was incredible, the atmosphere was welcoming, and the service was truly top-notch. Absolutely nothing to complain about! A special shoutout and huge thank you to Zeny for providing the absolute best service throughout my stay!  The entire team made my time here unforgettable. Huge thanks to Elena, Mazal, Mady, Adan, Marlyn, and Daniel for being so attentive, kind, and professional. You all make this lounge a standout experience.  I can’t wait to return!

I have been staying at the Sheraton Grand Tel Aviv multiple times for the past decade, and it remains my absolute favorite sanctuary in Tel Aviv! Whether I am checking in to kick off a business trip completely relaxed or winding down after weeks of hard work before flying back home to the USA, this hotel never fails to deliver a flawless experience. I constantly recommend the Sheraton to colleagues, friends, and family—and not a single one of them has ever been disappointed! The property itself is stunning, boasting some of the most breathtaking, panoramic views of the Mediterranean Sea you will ever see. Spending time lounging and swimming in their beautiful pool is my favorite way to recharge. What truly elevates this hotel from great to world-class, however, is the incredible, superstar team. They don’t just offer service; they make you feel like you are important. Huge, heartfelt thanks to: • Mazal Zoari (Club Lounge Manager) – Absolutely phenomenal leadership, ensuring the lounge is always a welcoming haven. • Adela Kour (Front Office Supervisor) & David Wexler (Front Office Agent) – Consistently making check-ins and logistics seamless and stress-free. • Polina at Reception – Always greeting me with the warmest, most welcoming smile. • Zinada & Mary Ann (Club Room Service) – Providing impeccable, attentive care that made every evening and morning special. And a big shoutout to the rest of the wonderful staff who worked tirelessly to make my stay so comfortable and memorable! To top it all off, the culinary experience here is top-tier. The breakfast spread is spectacular and delicious, and the Club Lounge offerings are always incredibly fresh, gourmet, and satisfying. If you are looking for luxury, unbeatable hospitality, and the perfect Tel Aviv vibe, look no further than the Sheraton Grand. I already cannot wait for my next stay!

This is a top notch hotel with five star amenities and level of service. You want for nothing. Mary Ann in the concierge lounge took very good care of us!

Always an excellent stay at the Sheraton. The lounge on 18th floor is awesome. Zenaida provides great service with a smile. The food was excellent and the drinks were tasty. Mazal was tentative to our needs and welcomed us each time. Definitely recommend this hotel with a view and easy access to the beach

I have been staying at the **Sheraton Grand Tel Aviv in Israel** while traveling for work, and I must say that the level of hospitality, professionalism, and attention to detail has been **nothing short of exceptional!** From the moment I arrived, the staff has consistently gone above and beyond to ensure that my stay has been comfortable, welcoming, and enjoyable. Their genuine warmth, positive attitudes, and commitment to outstanding customer service truly set this hotel apart. I would especially like to recognize **Mazal, Elena, Zenaida, Adan, Maria, Marylyn, and Maddy** for their exceptional service. Each of these individuals has been absolutely superb! Their professionalism, kindness, and willingness to go the extra mile have made a lasting impression on me. What makes their service particularly special is that it never feels routine or simply part of a job. They genuinely care about their guests and take pride in creating a welcoming atmosphere. It is this personal attention that transforms an ordinary hotel stay into a memorable experience. As someone who travels for work, I understand the difference between good service and truly exceptional hospitality. **This team has exceeded my expectations in every respect.** ********* To the management of the Sheraton Grand Tel Aviv: You have an outstanding group of individuals representing your hotel. Their dedication deserves recognition, and they are a tremendous asset to your organization. **To Mazal, Elena, Zenaida, Adan, Maria, Marylyn, and Maddy — thank you for making my stay such a positive and memorable experience. Your efforts have not gone unnoticed!** I highly recommend the Sheraton Grand Tel Aviv to anyone visiting Israel, whether for business or leisure. JoseS **Five stars, without hesitation!**

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The Sheraton Tel Aviv is a great place to stay, and what truly makes the experience exceptional is the staff. A special thank you to the wonderful team in the lounge—Elena, Zenaida, and Daniel. They consistently go above and beyond to make sure every need is taken care of. Their warmth, attentiveness, and genuine hospitality make you feel welcome from the moment you arrive. It’s the people who can turn a good hotel stay into a memorable one, and Elena, Zenaida, and Daniel certainly do that. They are a tremendous asset to the Sheraton Tel Aviv, and their outstanding service is one of the reasons I would gladly return.