Thermae Boetfort Wellness & Hotel Hotels in Grimbergen – GayOut Guide Gay-Friendly Hotel
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Thermae Boetfort Wellness & Hotel

Google (5029) 4.1
Tripadvisor (96) 2.8
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What reviewers say

Visitors praise the beautiful historic infrastructure and the variety of well-appointed saunas and baths, noting it's a great place for a relaxing moment. However, common complaints include slow and uncommunicative restaurant service, with items frequently unavailable, and some find the treatments disappointing compared to other wellness centers.

69
/ 100
GayOut Score
G4.1 🦉2.8
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Address
Sellaerstraat 42, 1820 Steenokkerzeel, Belgium
📞
Phone
02 759 81 96
🌐
Website
www.thermae.com

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About this place Thermae Boetfort Wellness & Hotel

Set within a moated castle estate near Brussels Airport, Thermae Boetfort offers a unique wellness experience. This LGBTQ+ friendly venue boasts an extensive thermal spa with a wide variety of saunas, Roman baths, and Turkish baths, noted by visitors for its beautiful historic infrastructure and relaxing atmosphere. The spa facilities are generally well-regarded, providing a peaceful escape. While the spa facilities are a highlight, guest experiences with the hotel rooms and restaurant have been mixed. Some guests found their rooms to be dated or noisy due to proximity to the road, impacting their sleep. The restaurant service has also been a point of criticism, with reports of slow service and unavailable menu items. Despite these drawbacks, the hotel provides free access to the extensive thermal spa, which remains open until midnight and is often described as not overly crowded, offering a potentially tranquil stay for those seeking a spa-focused getaway.

Features

Gay Gay-friendly (straight venue) LGBTQ+ Food served Safe space Walk-ins welcome Air conditioning Wheelchair accessible WiFi Day venue Evening venue Year-round Pool Spa

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Community Reviews

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Google Reviews

Verified by Google
4.1
★★★★★
5,029 reviews

Based on 5,029 Google reviews.

Юлия
Юлия Jun 2026
★★★★★

This was the worst hotel experience I have ever had. Around midnight, we were woken by a fire alarm in the room next to ours and forced to evacuate.When we left our room, several unknown men rushed out of that room and ignored our questions, which was very alarming. We were left standing outside in the cold for over 20 minutes. Staff showed no concern, offered no apology, and provided very little explanation. The next morning, reception refused to explain what had happened. The receptionist repeatedly claimed there was no manager or anyone available to handle our complaint, which later proved false. While I was visibly unwell, the receptionist shouted at me, and the staff were consistently rude, dismissive, and unhelpful. Their apparent attempts to avoid discussing the incident or taking responsibility made the situation feel even more concerning. The food quality was also poor, with some fruit appearing spoiled. After the evacuation, I felt unwell and eventually had to visit the emergency room. Despite the seriousness of this incident, the hotel has never apologized or offered a full refund. The lack of transparency and accountability regarding a late-night emergency is very concerning and, in my view, creates a potentially dangerous environment for guests. Overall, this stay raised serious concerns about safety, hygiene, and staff professionalism. I would not recommend this hotel.

Youngil Lee
Youngil Lee Jun 2026
★★★★★
Cengizhan SARHAN
Cengizhan SARHAN Jun 2026
★★★★★
TheFanab_005
TheFanab_005 Jun 2026
★★★★★
Sophia Patoulidis
Sophia Patoulidis Jun 2026
★★★★★

A superb experience as always! Furthermore, the food is delicious and the service at the restaurant is simply impeccable thanks to the great professionalism of Justin and his team 👌 Thank you!

Nele Wouters
Nele Wouters Jun 2026
★★★★★

Very nice and relaxing experience, though it is a pity that not all the staff in the restaurant speak a little Dutch.

stijn vanhorenbeeck
stijn vanhorenbeeck Jun 2026
★★★★★

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Last updated on 12 October 2026

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