Granite House Apartments
Some visitors found the staff helpful and the rooms lovely, with a great price for city centre accommodation. However, multiple guests reported significant issues with unreturned deposits and concerning security incidents.
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Verified by GoogleBased on 6 Google reviews.
"security" unlocked my door and tried stealing my things Luckily i got them back after getting the manager but i defo will NOT be staying here again
£250 deposit never refunded, tried to get in contact by phone, email. I never got neither a reply or the £250.
Lovely helpful staff lovely rooms and great price form city centre accomodation
It is not a good hotel to stay in with family. I do not recommend
Booked through homeaway.co.uk and expedia. Property owner only communicates to ask for money, and after refund date they tell you they want a £250 deposit (to be given over the phone!) Felt like a scam so cancelled and lost 50% of booking. HomeAway/Expedia passed the buck to the property owner and were no help. Too risky to book. Terrible customer response from HomeAway and Expedia. The Property Owner does not communicate. Overall worst hotel booking experience ever.
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Last updated on 14 September 2026