Hotel Indigo Naperville Riverwalk by IHG Hotels in Naperville – GayOut Guide
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Hotel Indigo Naperville Riverwalk by IHG

Google (1313) 4.6
Tripadvisor (318) 4.5
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What reviewers say

Visitors frequently praise the hotel's excellent location, noting its proximity to the Riverwalk, downtown Naperville, and numerous restaurants and shops. However, some guests have reported unpleasant room odors upon check-in, and one reviewer was unhappy about unexpected amenity charges.

91
/ 100
GayOut Score
G4.6 🦉4.5
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Address
120 Water St, Naperville, IL 60540, USA
📞
Phone
(630) 778-9676
🌐
Website
www.ihg.com

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About this place Hotel Indigo Naperville Riverwalk by IHG

Hotel Indigo Naperville Riverwalk is a mainstream boutique-style IHG hotel on Water Street in downtown Naperville, Illinois, listed as gay-friendly rather than a gay venue. Rooms are modern, and there is a fitness centre plus an on-site restaurant and cocktail lounge. The hotel sits right by the Naperville Riverwalk, with the town's shops and restaurants a few minutes away on foot. It has a 4.6 rating from over 1,300 Google reviews. Metra trains from Naperville station reach downtown Chicago in about an hour.

Features

Gay-friendly (straight venue) Card payments accepted Reservation required WiFi Year-round Pool Gym Pet-friendly Gay-friendly (straight venue) Air conditioning

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
4.6
★★★★★
1,313 reviews

Based on 1,313 Google reviews.

Diego Rott
Diego Rott Jun 2026
★★★★★

I had a great experience there, which is what truly matters. I had a lovely room with a terrace with a river view as well. Stayed there for multiple days!

John G
John G Jun 2026
★★★★☆

Solid option. Plenty of shopping, restaurants and bars to walk to. Parking garage is a little funky and takes you a time or two to figure out where to park and how to access the lobby on the 2nd floor.

T.J. Griffin
T.J. Griffin Jun 2026
★★★★★

Here's a polished review that's warm and concise: > Great stay at Hotel Indigo Naperville! The rooms were clean, comfortable, and well-maintained. The location is fantastic, right in the heart of the River District and within easy walking distance of restaurants, shops, and attractions. The staff was friendly and welcoming, and check-in was quick and efficient. We also loved having the coffee shop attached to the hotel. Would definitely stay here again.

Kaia Brown
Kaia Brown Jun 2026
★★★★★

My family and I had an amazing stay at Hotel Indigo Naperville Riverwalk by IHG! From the moment we arrived, Ashley made us feel incredibly welcome. She was attentive, helpful, and immediately recognized my Diamond Elite status. Knowing we were traveling with two kids and a baby, she graciously upgraded our room to give us more space, which made a huge difference during our stay. The property itself is beautiful and exceptionally well maintained. Everything was spotless throughout our visit, and the housekeeping team did a fantastic job keeping our room clean and comfortable each day. We also enjoyed several meals at Plank's, and the food was consistently delicious. Sherry, Kia, and Tammy were all delightful, accommodating, and genuinely committed to making sure we had a great experience. One of the unique touches I appreciated was the hotel's amenity card, which provides discounts and special offers at local restaurants and businesses. It's a thoughtful perk that encourages guests to explore the Naperville community while enjoying added savings. Small details like this really enhance the overall guest experience and demonstrate the hotel's commitment to creating a memorable stay both on and off the property. It's clear that this team takes pride in providing exceptional hospitality. Thank you to everyone who made our stay so memorable. We normally stay in downtown Chicago, but I will add this to the list of our favorite Chicagoland area hotels. We can't wait to return!

Maite Dizon
Maite Dizon Jun 2026
★★★☆☆

The rooms are dimly light with poor lighting. . No place to put open your luggage , need luggage rack. Room is poorly / layout .. The room was extremely cold (air conditioning was too cold) I had to open my luggage to open on the floor…

Mirjam N
Mirjam N Jun 2026
★★★★★
Eric Wukowitch
Eric Wukowitch Jun 2026
★★★★★

Clean modern hotel with wonderful service. Front desk staff was very helpful and accommodating!

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Last updated on 28 October 2026

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