Bulgakov Mini-Hotel Gay-Friendly Hotels in Moskva – GayOut Guide
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Bulgakov Mini-Hotel

Google (342) 3.9
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What reviewers say

Visitors praise the Bulgakov Mini-Hotel's excellent location in the heart of Old Arbat, finding the atmosphere cozy and the staff polite. However, multiple guests report difficulty finding the entrance and issues with the intercom system, with one reviewer also mentioning cleanliness concerns and another experiencing problems with promised travel reimbursement documents.

78
/ 100
GayOut Score
G3.9
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Address
Arbat St, 49, Pod"Yezd 2, Moskva, Russia, 119002
📞
Phone
8 (499) 241-44-82
🌐
Website
www.bulgakovhotel.ru

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About this place Bulgakov Mini-Hotel

Welcome to Bulgakov Mini-Hotel, an inclusive and welcoming accommodation option for LGBTQ+ travelers visiting Moskva. While not exclusively a gay venue, this hotel prides itself on creating a friendly atmosphere where everyone feels comfortable and respected. Located on the historic Arbat Street, the hotel offers individually decorated rooms, providing a unique and personalized experience for each guest. You can expect essential amenities such as free Wi-Fi to help you stay connected during your stay. Additionally, the hotel provides valuable visa support services, which can be particularly helpful for international visitors navigating the requirements for travel to Russia. This practical assistance aims to streamline your arrival and departure, allowing you to focus on enjoying your trip to Moskva. The general vibe is one of comfortable and affordable lodging, making it a practical choice for those seeking a pleasant stay in the city.

Community Reviews

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Google Reviews

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3.9
342 reviews

Based on 342 Google reviews.

Ольга Федотова
Ольга Федотова Jun 2026

This is my first time in Moscow. It's so perfect that we chose this small hotel with a cozy atmosphere. It's ideally located in the heart of Old Arbat. All the main sights are within walking distance. The room is small, but bright and spacious, and has everything you need for a comfortable stay. The price was also great! We stayed for five nights and will definitely be back! We'd like to extend a special thank you to Zoya, the receptionist, and the entire hotel staff. Thank you so much for your attention and care!

Марина
Марина May 2026

I don't usually write bad reviews, but I couldn't remain indifferent. On the positive side: a very sweet local resident - a black cat))) Then there was only disappointment: 1. We arrived before check-in (around 7:00 am), and the only thing we were greeted by was the cat))) After searching for the staff, a sleepy woman came out and, when asked to leave our luggage at the hotel until check-in, replied: "Take the key to the luggage room in the nightstand, leave your luggage and return the key to the nightstand." 2. The hotel as a whole needs renovation. There are wires hanging in the room wrapped in electrical tape, black mold in the shower, the drain doesn't work, the water stays on and doesn't drain. The room smells of damp and rot. 3. And the icing on the cake was that the staff forgot about the breakfast, which we had paid for. I categorically do not recommend this hotel. Don't ruin your mood on vacation or on a business trip. Believe me, even the location of the hotel doesn't make up for the disappointment... Especially since the transport links in Moscow are very well developed)))

Лариса Торчинская
Лариса Торчинская Mar 2026

Three stars. The first is for the location. The second is for the cat. The third is for the friendliness of the staff. Everything else is filthy, neglected, and reeks of sewage. When checking in, you still have to figure out where it is. There are no signs or identifying marks. Just look for a door in the courtyard. Be prepared for holes in the bed linens and torn pillows. The renovations are shabby, the cleaning is terrible. Dear owners! Renovate at least one room at a time. And definitely clean the rooms properly!

Татьяна Мелешкова
Татьяна Мелешкова Jun 2025

The room is clean, the bed linen is fresh, the staff is polite, and robes and slippers are not provided. Parking is available in the courtyard (for a fee). Since the GPS wasn't working, we had trouble finding our way around, but the staff was always available and guiding us around. The location is convenient—everything is close by. I personally liked the Bulgakov-inspired decor. High ratings for the price/location/staff ratio.

Николай Абрамов
Николай Абрамов Mar 2025

A comfortable, cozy room. The location couldn't be better. The staff was attentive and polite. Special thanks to the receptionist, Sofia, and the hotel mascot, Marsik, for the pleasant conversations!

Elena Elena
Elena Elena Nov 2024

We stayed at the hotel for four days. If you don't plan to stay long and just need to sleep and shower, it's fine. A plus is that the hotel is located right on Arbat, three minutes from the metro. Finding the hotel entrance is difficult. A huge drawback is that they don't give you keys for the intercom, and every time you return to the hotel, you have to wait and wonder if they'll even open the door for you. The door was rarely open. Usually, they opened it quickly, but there were times when we had to wait, and it was already nighttime. If you have heavy suitcases, be prepared to carry them up to the fourth floor (there are about 100 stairs). At the "reception" (a small room about one meter by one meter), one woman is rude and another is completely silent. No one will show you where your room is. The guy at reception was great; he offered to carry our suitcases down himself when we checked out. The pillowcases were stained. For the entire four days, they didn't even bother to sweep or mop the floors or change the towels or bed linens. The bathroom constantly smelled incredibly damp. Basically, unless you ask them to, they won't do anything. The room was small, not like the photo, but okay for the price. The mirror was broken. In the room, you'll meet Zhora the spider 🕷️ with his handiwork 🕸️. The cat is cute, but some of the toxically funny inscriptions, which are apparently part of the hotel, are inappropriate. The kitchen is a whole other topic for discussion; we didn't use it, but we popped in out of curiosity. Everything was dirty and greasy, just like in the comments below. Nothing has changed, nothing has been cleaned. In short, don't expect super positive vibes or smiles from this place, but if you don't care and just need to sleep and shower, it's fine.

Сергей Kabanov
Сергей Kabanov Sep 2024

If you want to lose money, this is the place for you. They'll very politely promise you travel reimbursement documents and then refuse to give them to you. It's been over a month; I was at the hotel from August 6th to August 8th, 2024. They didn't provide me with a complete set of documents, promised to send them, but still haven't received anything. The administrators change every day, no one cares what anyone promised before, they delete all correspondence, and it's impossible to achieve anything.

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Last updated on 25 August 2026

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