Halifax Marriott Harbourfront Hotel

Great Location, But Watch Out for Hidden FeesThe Halifax Marriott Harbourfront Hotel has a perfect waterfront location and clean rooms, but our stay had some communication and service issues.Pros:Beautiful harbor views.Direct access to the boardwalk.Clean and modern rooms.Cons:Hidden Costs: The hotel charges an unexpected damage deposit. There is absolutely no mention of this fee on Booking.com.Poor Service: Room service was disappointing. Getting fresh drinking water and changing towels/linens was a struggle.Parking: Daily parking fees are very high.Verdict:A beautiful hotel in a great spot, but they need to be transparent about fees and improve basic housekeeping services.

Despite the hotel being beautiful, the customer service here is awful. From check in to check out, it has been just miscommunication. Spoke to the manager that took a very paternalistic approach. Would not recommend at all.

Had a great stay at the Halifax Marriott Harbourfront. The room was comfortable, and the location is excellent for exploring the waterfront. The highlight of the trip was enjoying drinks at the beautiful patio restaurant overlooking the harbour. Our server Cody provided excellent service and made the experience especially memorable. His knowledge of the menu and the area was very helpful for our group. We’d definitely stay here again.

Amazing! Reilly was wonderful and the person that took care of our room was wonderful. Absolutely lovely experience

This is the BEST mariott experience I have ever had after being an avid Mariott customer since childhood. The reason: the amazing people who work here!! The QUEEN here is Renata from the M lounge; I have never met someone so sweet, humble and friendly! She literally single-handedly made our 8-day stay phenomenonal. The joy she gave to our toddler was unprecedented and her gentle manner and games will always be remembered. Another really valuable member of the team we want to give credit to is Ayman from the front desk who made our stay so enjoyable with a nice welcome to Halifax and Nova Scotia and was always available when we had questions and concerns! We also want to give a shout out to Angelica, Jenn, Yoshida and Naomi from the M lounge, who were always smiling and ready to serve us. The Halifax harbourfront mariott M lounge is literally the best club lounge we have ever been to! It allowed for an-inclusive experience, with excellent breakfast and dinner hours (6:30-11:30 and 4-10pm), great variety of food, and tons of snacks and drinks all the time. I think the part we really appreciated was the consideration: to-go biodegradable boxes and bags and everyone being so sweet about taking our left-overs. The pool was excellent - we swam daily! The temperature of the pool area and water was very comfortable. A few suggestions to make the experience even better: clean the pool area floor twice daily to prevent dust/dirt from getting into water, increase the temperature of the changing area (literally freezing) and make the whirlpool less hot. The check in service given by Ayman, SK and Riley were really appreciated. The check-in for kids and the scavenger hunt is so cute and appreciated! It gave our toddler such a wonderful experience.