Boston Medical Center - Harrison Ave.
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Verified by GoogleBased on 16 Google reviews.
Had to reschedule my neurology appointment by phone and was assisted by Samantha who was able to schedule me was very helpful and found what I could work for me. Great customer service 5 🌟 Samantha Neurology
I was very well attended by your entire team and I am very happy with the service
The service is horrible. I needed my medication again and needed the request sent to my insurance company. I started calling almost a month in advance, and every time I called, they said I hadn't requested the medication and that they had no record of my previous calls. I asked for the call recording, and they said there was nothing. Why so much ineptitude and dishonesty? It's not like they're giving it to us for free. I haven't been able to transfer to Mass General because they're not accepting new patients, but as soon as I can, I'm leaving BMC. Truly the worst in patient service and meeting their needs.
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Last updated on 3 August 2026