Budget Inn Norfolk
Visitors frequently praise the friendly staff and excellent customer service, with some finding it a good value for the price and location near the beach. However, common complaints include misleading photos, rooms being dirty and in poor condition, and issues with noise from traffic. Some guests also reported problems with cancellations and rude management.
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via Stay22About this place Budget Inn Norfolk
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Just the room I stay in, loud traffic. I'm next to the streets
Whoever dared to give this disgusting place 4 stars should demolish it and build something decent. It's garbage, frustrating, and disappointing.
Great price, and friendly people
Booked a stay for 06/19-06/21 with hotels.com. Had guaranteed cancellation until 06/17. Plans fell through and had to cancel on 06/16, got confirmation from the website and in email form. Hotel still charged me anyway, states that it’s their personal policy even though the website states differently. Guy on the phone was rude, had to file a chargeback with my card. Wouldn’t recommend booking with such a dishonest company.
The photos online are very misleading and do not reflect the actual condition of this property. The outside looked nothing like the photos, and the room was even worse. It was dirty, smelled bad, and several things inside were broken or poorly maintained. The smoke detector chirped all night, making it hard to sleep, and the window did not lock securely. I would not stay here again or recommend it.
Good prices close to beach and fishing pier
Very friendly and the customer service is very good
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Last updated on 29 July 2026