Holiday Inn
Many visitors praise the hotel's convenient location and friendly, helpful staff, with some highlighting the free shuttle to Mohegan Sun. However, common complaints include long wait times for check-in and breakfast, cleanliness issues, and rooms feeling outdated or overpriced.
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Verified by GoogleBased on 949 Google reviews.
It was best experience overall but check in took them for an hour. We reached an hour early (3 pm) and requested early check in. We were told no problem but later it took them an hour and given reason that none of rooms were available. I overheard them talking that we cannot allow early check in but then why they confirmed yes and had us waited on the couch?
Terrible service
Okay Seems over priced for what and where we at
This hotel was perfect. Free shuttle to and from Mohegan Sun, which made attending our concert fun, easy and safe. Rooms are clean and have mini frig, microwave and Kuereg.
1 hour 15 minutes we waited for breakfast when it wasn’t busy. We were the 3rd table. They don’t pay attention what you order. It came wrong. Even the pancake taste is no good. At the lobby in the afternoon, check in is a bad experience too. Also their water dispenser is always has tiny bit water almost empty.
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Last updated on 3 August 2026