AC Hotel by Marriott Maui Wailea Hotels in Maui – GayOut Guide
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AC Hotel by Marriott Maui Wailea

Google (334) 4.3
Tripadvisor (80) 4.1
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What reviewers say

Visitors frequently praise the hotel's friendly and helpful staff, beautiful pool area, and convenient location near shops and restaurants. However, some guests have complained about noise disturbances from other rooms and the road, as well as issues with room assignments for elite members.

84
/ 100
GayOut Score
G4.3 🦉4.1
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Address
88 Wailea Ike Pl, Wailea, HI 96753, USA
📞
Phone
(808) 856-0341
🌐
Website
www.marriott.com

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About this place AC Hotel by Marriott Maui Wailea

The AC Hotel by Marriott Maui Wailea is a modern chain hotel on Wailea Ike Place, uphill from the resort beaches of Wailea on Maui's south shore. It is a gay-friendly mainstream hotel, not a gay venue. It has an outdoor pool, a fitness centre, a restaurant and ocean views from parts of the property, and works as a less expensive alternative to the large beachfront resorts below. The beaches and the Shops at Wailea are a short drive or shuttle away rather than on the doorstep. Maui has no gay bar district; Little Beach at Makena, a short drive south, has a long-standing LGBTQ+ following.

Features

Gay-friendly (straight venue) Card payments accepted Reservation required WiFi Year-round Pool Gym Gay-friendly (straight venue) Air conditioning

Insider Tips

Community Reviews

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Google Reviews

Verified by Google
4.3
★★★★☆
334 reviews

Based on 334 Google reviews.

Bauera2 B
Bauera2 B Jun 2026
★★★★☆
Herbert Moore
Herbert Moore Jun 2026
★★★★★

The staff was very friendly and LJ and Teshia was very helpful

Roy Gamrasni
Roy Gamrasni Jun 2026
★★★★☆

Overall, I enjoyed the hotel and the accommodations. My only disappointment was with the front desk service, which didn’t quite match the warmth shown by the rest of the team.

Nisarg Shah
Nisarg Shah Jun 2026
★★★★★
Sweety Onion
Sweety Onion Jun 2026
★☆☆☆☆

The room was very noisy and the bed was the worst I ever had to sleep in..would not reccomend

Kyle Pasch
Kyle Pasch Jun 2026
★☆☆☆☆

Stayed here early last year and it was great so we came back. Just checked out today 1/5/26 after 3 nights. This place has taken an absolute spiral for the worst. We are Platinum Elite and booked 2 rooms for 3 nights that cost us 432K Marriott points. We had an additional amount of room charges in excess of $1K. I brought these concerns to the Assistant GM upon departure, she completely agreed with me about the issues and said there was no excuse for them. I did not request compensation of a specific type as she asked for my room and name so I knew something would be done. Once at the airport I reviewed our bill for each room and saw that no compensation was done for the room charges or the points used for paying for the rooms. I called the hotel back and spoke with the Assistant GM again and expressed concern to which she replied she added 50K Marriott points to our account. This is basically a slap on the face. Allow me to describe the issues that were brought to her attention. 1- Room only received housekeeping services 1 of the 3 nights. 2- The “heated” pool was broken as it was essentially a cold plunge. No guests were in it the entire time 3- The hot tub was disgustingly dirty. When you turn the jets on there is brown foam floating everywhere because the tile at the top of the water is brown/black 4- the pool towel bin was always overflowing 5- the trash can next to the hot tub was so overfull that people were putting their garbage on top of it and on the ground. One drink was sitting there the day we arrived and was still there when we departed. 6- there was garbage in the plants that surround the entire pool 7- the lounge chairs that sit in the shallow end of the water and brown on top from dirt and everything else; the bottoms are white. 8- in the bottom of the pool in the corner was broken glass near the hot tub 9- there are lounge “couches” at the pool. On the sides of the cushions was trash; used napkins, plastic utensils and wrappers. The common areas were absolutely disgusting. When I expressed my frustration at the paltry 50K Marriott points she offered me, she then offered a $100 credit on our account INSTEAD of the points. Please keep in mind that these rooms are $1K a night and I had 2 rooms, each for 3 nights. $100?! Really?! Beyond disrespectful and completely unaware of how a hotel should be run and take care of your guests, especially your loyal ones. At this point I’m equally if not more concerned with the hotel response to me than the issues I brought to their attention. I requested a call back from the GM. The complaint has been made to Marriott via the BonVoy app. I will not stop until ADEQUATE compensation has been given.

Judy Gavin
Judy Gavin May 2026
★★★★☆

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Last updated on 25 October 2026

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