Montage Deer Valley
Hotels near Montage Deer Valley
via Stay22About this place Montage Deer Valley
Features
Insider Tips
Community Reviews
Write a ReviewGoogle Reviews
Verified by GoogleBased on 1,728 Google reviews.
Everything about the resort was excellent, with one very serious exception: the lack of attention to dietary restrictions and food allergies by the catering staff. I was part of a group staying at the resort, and my dietary restriction was clearly disclosed in advance. During our event, catered food was provided outside the lobby where guests could make their own sandwiches. I selected turkey, assuming it was safe based on my previously disclosed restriction. Unfortunately, the sandwich contained pork bacon that was not identified or disclosed. I took a bite before realizing what had happened and inadvertently ate some of the bacon. Shortly afterward, I became sick and nauseous. Thankfully, I was able to recover without requiring medical attention. What concerns me most is that this was not simply a matter of preference. It involved a previously disclosed dietary restriction. While I was fortunate that the consequences were limited, another guest with a serious food allergy could potentially have a much more dangerous reaction, possibly requiring emergency medical treatment. For a resort of this caliber, I expected a much higher level of communication, care, and attention to detail when it comes to food safety and guest dietary needs. The rest of our experience was excellent, which makes this oversight even more disappointing. I hope management takes this feedback seriously and reviews its catering procedures, staff communication, and labeling practices. A simple, clear identification of ingredients or confirmation with guests could prevent a potentially serious incident. Beautiful resort and otherwise excellent experience, but this was a significant service failure that management should address.
Wonderful stay at a gorgeous property. We are thankful for the partnership with Chase and the associated credits that allow us to be able to access such a luxurious property to celebrate my birthday. I’d like to give a specific thank you to Nikolai at the front desk. He went absolutely above and beyond to help us, and helped us with several little details that meant the world to us. Please extend our sincere thank you to him, as well as all the other staff members that worked hard to make the stay memorable. Every single person was fantastic!
Axel took care of my partner and I most of our stay at the Apex, he was wonderful, attentive and charismatic. Made the trip great. Beautiful views, great pool and ambiance.
Beautiful property and rooms. The service is excellent. The rooms are spacious, quiet and comfortable. Absolutely breathtaking property!
Write a Review
20 reviews so far — add yours
Suggest an Edit — Montage Deer Valley
Last updated on 24 October 2026