MAC Cosmetics

Horrible customer service, I am simply appalled at how rude and unprofessional the staff members are. I tried on the long wearing lipstick and was handed the cleansing oil to take off the lipstick - no cotton rounds, no water soaked tissue to remove the oil (the oil was supposed to be rinsed off with water). I will not be visiting this place again, Sephora is so much better.

I got my makeup done for prom by Roberto and let me tell y’all he SNAPPED !!! At first I was scared to get a full face but he knew what needed to be served and didn’t disappoint <3

You don’t need a receipt or a box to make returns to MAC according to the MAC website but the very tall, white, and always beautifully/colorfully made up manager here has lied to me about this on more than one occasion. The first time I believed it to be an honest mistake but when it happened repeatedly with this same person I realized this is just a nasty lying game they play to discourage unsuspecting guests from making an honest return of something that maybe seemed great in store but doesn’t workout for their skin or outside in natural lighting.

So the store doesn’t open on Monday? I visited once at 3pm, lights on, but locked. I visited second time at 4:30pm, still locked. Google says it open until 7pm on Monday. Did the staff all ran away or the store is supposed to say closed at least on the door or on google?

Very bad service from the blonde girl, a person you don't want to see again in your life, who thinks she is superior to other people

Worst customer service I’ve experienced. Ignored upon walking in. Waiting 5 minutes while they watched another customer count change. The store was dirty and not stocked. No makeup remover available Sephora all the way.

Apparently they only have 1 employee. Arrived at 3:15, out to lunch until 4

Amazing stock of products and also staffs are very professional and helpful.

My sister and I came here the other day to get our makeup done for a wedding - Casey and the manager (sorry I forgot her name) were both awesome and we loved the results - Thanks!